I can no longer access the Web interface on my R-Series unit. What can I do to fix this?

I can no longer access the Web interface on my R-Series unit. What can I do to fix this?

It may be that someone has turned off the HTTP access and is only allowing HTTPS (secure) access. Try typing https:// into your browser to see if you can access the unit. If this works you can go into the configuration page and change from HTTPS only to HTTP and HTTPS access. Some users in enterprise environments have proxies enabled that can block access to R-Series devices. In Internet Explorer: 1. Go to Tools->Internet Options and click the Connections tab. 2. Click ""LAN Settings"" at the bottom of the tab. 3. If you have a proxy enabled, make sure that "bypass proxy server for local addresses" is selected. You may need to uncheck this to access other sites on your network once you are done using the R-Series. You may need to undo these steps to access other sites on your network once you are done using the R-Series unit. If you are still experiencing difficulties, please contact Geist at 800-432-3219.